Caregiver Connections Resources
Caregivers can experience many challenges throughout their caregiving journey and may not always know where to turn for information, support or connections.
The resources below are intended to help caregivers explore available programs, services and supports. Information may change over time, so caregivers are encouraged to confirm current details directly with each organization.
General Resources for Caregivers
Caregivers Alberta
1-877-453-5088
Caregivers Alberta offers a variety of resources, programs and connections for caregivers across Alberta.
Supports include:
Caregiver Coaches: One-on-one support that can provide a listening ear, help caregivers navigate systems and resources, support self-advocacy, and encourage caregiver health and well-being. Support may be available by phone or email.
COMPASS: A supportive workshop focused on caregiver well-being, self-care and finding balance while caregiving.
Online Workshops: Caregivers Alberta offers online workshops and other opportunities to connect. Visit their calendar for upcoming workshops and access to past sessions.
Family Caregiver Centre – Calgary Zone
403-955-1674
https://corealberta.ca/featured-programs-and-initiatives/family-caregiver-centre-calgary-zone
The Family Caregiver Centre supports people who provide unpaid care to someone with a health condition.
Supports may include:
Connections to health care and community services
A supportive person to talk to
Education programs
Access to books, videos and articles
Information and resources for unpaid caregivers
The Family Caregiver Centre is connected to Alberta Health Services and may be a helpful resource for Calgary caregivers looking for information and support.
Resources for Medical Alert and Lifeline Support
One concern for people caring for or supporting seniors can be what might happen when the person they support is alone.
Even when a caregiver lives with a senior, there may be times when the senior is home alone or goes out independently to shop, drive or walk. Medical alert and personal response systems may provide additional support and peace of mind in these situations.
There are several types of services available in Alberta. Before selecting a service, caregivers may also want to speak with others who have experience using a medical alert system and ask about what has worked well, any challenges they have experienced, and the needs of the person receiving support.
Below are several services and resources available to explore.
Choosing a Medical Alert System
QMedic – Choosing a Medical Alert System (2020)
This article includes information that may help caregivers consider what type of medical alert system or Lifeline service may best suit a senior’s circumstances before comparing available systems.
Please note that QMedic is an American resource, so specific products, services and requirements may differ in Canada.
TELUS LivingWell Companion
1-888-505-8008
Support is available in English, French, Punjabi, Cantonese and Mandarin.
Features may include:
Automatic fall detection
Built-in GPS
24/7 access to assistance
Two-way voice communication through the pendant
Cellular connectivity without requiring a separate cell phone plan
Coverage across Canada
Water-resistant device
Emergency button capability
Current pricing listed is approximately $55 per month, with no upfront fee or contract. Please confirm current pricing and service details directly with TELUS.
Lifeline Canada
1-866-958-9037
Lifeline provides medical alert services with calls answered in Canada.
Services and devices may include:
HomeSafe Standard
A home medical alert system that connects users with the Lifeline response centre 24/7 by pressing a help button. The help button can be worn on a lanyard or wristband.
HomeSafe with AutoAlert
Includes automatic fall detection.
GoSafe
Includes AutoAlert fall detection as well as GPS and Wi-Fi capabilities for support outside the home.
With AutoAlert, if a fall is detected, the user has an opportunity to cancel the alert. If the alert is not cancelled, Lifeline’s Response Centre is contacted.
Current fees may start at approximately $36 per month. Please confirm current pricing and service details directly with Lifeline.
LiveLife Personal Mobile Alarms
LiveLife Personal Mobile Alarms connect the user directly with family members, friends or other emergency contacts rather than a monitoring centre.
Features may include:
GPS tracking
Mobile network connection
Hands-free communication through the pendant
Waterproof pendant
Help messages showing the user’s location through Google Maps
Ability to contact up to six emergency contacts in sequence
Option to include 911 among emergency contacts
There is a one-time cost for the device, with an annual service fee beginning in the second year. Current information indicates an annual fee of approximately $55 beginning in Year 2. Please confirm current pricing directly with the provider.
Good Samaritan TeleCare
1-800-676-8397
Email: telecareinfo@gss.org
Good Samaritan TeleCare is based in Edmonton at 8861 75 Street, Edmonton, AB T6C 4G8.
Available devices may include:
SecureGo
A mobile medical alert device using GPS and cellular networks to support location accuracy and two-way communication with the monitoring team.
Features may include:
Advanced fall detection
Automatic fall notification
Water-resistant design
Breakaway-release lanyard
Belt clip
Two-way communication
SecureHome
A landline-based medical alert system with two-way voice communication. Pressing the help button sends an alert.
SecureHome Fall Detect
Includes the features of SecureHome along with automatic fall detection and backup battery power during a power outage.
Additional services such as SafeHome CookStop and Care Calls may also be available.
Contact Good Samaritan TeleCare directly for current information about fees, eligibility and available services.
Special Needs Assistance for Seniors
Financial support may be available through Alberta’s Special Needs Assistance for Seniors program for eligible seniors.
For the July 2026 to June 30, 2027 benefit year:
Single seniors with a 2025 income of $28,290 or less and senior couples with a combined income of $45,600 or less may be eligible for primary and secondary funded items.
Single seniors with an income of $28,291 to $32,690 and senior couples with an income of $45,601 to $53,800 may be eligible for primary funded items only.
Personal response service monitoring fees may qualify as a primary funded item, with a maximum benefit of $20 per month for the current benefit year.
Eligible systems may include in-home systems that connect to a third-party responder responsible for dispatching emergency services or contacting a caregiver.
Assistance is not provided for:
Installation costs
Personal GPS tracking systems
Security or alarm services
Internal facility response services
Documents that may be required include an estimate or receipt showing monthly monitoring fees.
To confirm eligibility and current requirements before setting up a service, call 1-877-644-9992.
If the caregiver is not already listed as an authorized contact through Alberta Seniors Benefit, the senior may need to be present during the call to provide permission for information to be shared. The senior’s Personal Health Number may also be required.
Contacting the program directly can help confirm what support is available, what documentation is required and how reimbursement works. In many cases, the senior may need to pay for the service first and then apply for reimbursement, although processes may change over time.